Frequently asked questions
Delivery, minimums, payment, documents and invoice price checks.
How does delivery work?
Orders are delivered through our fulfillment partners: distributors and blenders that stock and deliver these products. Packaged goods such as drums, pails, kegs and totes ship by truck or freight. Bulk refills and tote exchange depend on a partner running local routes near you. Your quote shows who delivers, how, and the expected delivery date.
Is there a minimum order?
It depends on the product, package and the partner that fills the order. Packaged orders can be as small as a drum, a keg or a pallet of jugs. Bulk tanker loads carry a minimum set by the delivering partner; published DEF bulk minimums we have seen run from about 500 to 2,500 gallons. Your quote states the minimum.
How do I pay?
Payment terms are set out in your written quote before you order. Nothing is charged when you request a quote.
How fast will I hear back?
You get a written answer within one business day. Larger or multi-site requests can take longer, and we will tell you if so.
Where do you deliver?
We take quote requests from anywhere in the United States and confirm coverage for your ZIP before we quote. We have partner delivery in the Houston and Miami areas and are building coverage in Ohio, Pennsylvania and New Jersey.
Do you have your own warehouses or trucks?
No. We are a quoting and ordering service. Orders are delivered through our fulfillment partners, and we say so on every quote.
Can I get an SDS or spec sheet?
Yes. We can send the manufacturer's safety data sheet and product data sheet for any product we quote. See quality and documentation.
Will you always beat my invoice?
No, and we will not pretend to. We compare your invoice line by line and quote the lines we can beat. If we cannot beat a qualifying invoice, we tell you and we pay you $25 for your time, subject to the guarantee terms. You do not switch unless the price is lower on a comparable product.
What are the $25 guarantee terms?
The $25 payout is for business buyers who send a genuine invoice dated within the last 90 days for a comparable product (same spec or grade, package size, and delivery terms), at a minimum of one 275 or 330 gallon tote, one 55 gallon drum, or an equivalent lubricant volume. One payout per company. If we confirm we cannot beat a qualifying invoice, we pay a $25 digital gift card within 10 business days of that confirmation. We decide comparability in good faith. Void where prohibited. Full guarantee terms.
What products does this cover?
DEF, motor oil, grease, hydraulic oil, gear oil and other lubricants. Mixed invoices are fine.
What do you look at on my invoice?
Product and brand, spec or grade, package size, quantity, unit price, delivery and fuel surcharges, drum or tote deposits and any minimum-order fees.
What happens to my invoice?
It is sent over an encrypted connection and stored privately. We use it only to prepare your quote, and may share product and volume details (not your file) with fulfillment partners to get pricing. We never sell it. Ask us to delete it any time.
Do you sell your own brand?
No. We quote established brands so you get licensed products with clear paperwork.
Tell us what you need
Send the product, package, quantity and ZIP, or attach your last invoice. We confirm which fulfillment partner can serve your site and reply with a written quote: brand, package, delivery method and total cost.
- DEF, motor oil, hydraulic oil, gear oil and grease
- Jugs, pails, kegs, drums, totes and bulk
- One request covers mixed orders
- You get a written answer within one business day.